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FAQs

How do I place an order?

We've made it easy to order flowers by online shop! Browse our floral arrangements and follow the prompts to place your order for delivery.

If you're having trouble or need some assistance placing your order, feel free to send us a chat message or give us a call or text at +1(403) 619-2313

You can also email us at lamaisonflowerstudio@gmail.com

We will assist you as soon as we can.

 

Where do you deliver to?

We deliver to Calgary and Beyond. (Bearspaw, Cochrane, Airdrie or more surrounding areas)

How much is delivery?

Delivery is based on your location.

Close to our studio areas (in Tuscany & surrounding areas) will be only $8.

Within Calgary limit, the delivery cost is fee $10. 

The surrounding areas will be charged between $25-$35 base on areas. 

 

Do you offer only delivery service?

Yes, we are online flower shop which is located in a private studio.

Currently, we are unavailable to pick up service.

 

What is your return policy?

we unfortunately can not offer exchange or returns on product because our product is a perishable item. However, we will the best service for you by alternative way if you feel unsatisfied with us.

 

What are your opening hours?

We are open 24/7 at our online shop.

Please send a message through chat box at online shop or email us if you have any Inquiries. 

We also accept orders by call from Monday to Friday (9:30am-7:30pm) and Sunday is closed.

We are closed on statutory holidays and no deliveries go out during these days.

 

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